Vice President, Risk Management Services

 

Role Overview:

The Vice President of Risk Management Services leads the strategy, design, and execution of MICA’s clinical risk management program. This role advances the organization’s mission by helping healthcare practitioners and organizations navigate evolving clinical and operational challenges, reduce liability exposure, and improve clinical outcomes.

The VP leads and develops a team of risk consultants who partner with physicians, healthcare organizations, and practice leadership. The role also serves as a key source for clinical insights and risk mitigation expertise that informs underwriting strategy, supports policyholder education, and enhances claim analysis across the organization.

Key Accountabilities:

Accountability:

Measured by:

Strategic Leadership and Enterprise Influence
  • Influence on strategic initiatives and enterprise decisions
  • Effective cross-department collaboration
  • Timely progress and successful execution of risk management priorities aligned with the company’s underwriting, claims, actuarial, and strategic objectives.
  • Serve as an advisor to the CEO and senior leadership on emerging patient safety issues, industry trends, and evolving clinical risks.

Leadership of Risk Management Team
  • Team performance against departmental and strategic goals
  • Quality, consistency, and scalability of consulting services
  • Retention, engagement, and development of key team talent

Policyholder and Market Impact
  • Policyholder satisfaction and experience feedback
  • Demonstrated improvements in risk practices and outcomes
  • Contribution to retention and growth through consultative value

Professional Development and Organizational Culture
  • Fulfillment of annual professional development plans
  • Employee engagement and culture indicators
  • Demonstrated leadership aligned with organizational core values

Responsibilities:

Strategic Leadership:

  • Set and lead the strategic vision for risk management support services across MICA’s footprint and customer base.
  • Oversee the design and delivery of risk programs that help healthcare practitioners and organizations reduce clinical risk, enhance patient safety, and improve operational performance.
  • Ensure consulting services are scalable, measurable, and clearly aligned with MICA’s retention and growth objectives.
  • Build and strengthen relationships with insured groups, physician leaders, practice managers, and health system executives.
  • Collaborate with the underwriting, claims, marketing, and finance team on risk mitigation strategies, education, and insights.
  • Provide recommendations and reports to Executive Leadership and/or the Board of Trustees on emerging risks, program performance, strategic partnerships, and new service opportunities.
  • Serve as MICA’s risk thought leader, representing the organization on panels, conferences, and industry working groups.
  • Maintain relationships with policyholders, group administrators, organized medicine, residency programs, and regulatory bodies.

Risk Management Services

  • Translate strategic priorities into executable plans, appropriately scaled within the broader corporate framework.

  • Lead the creation and delivery of education, training, digital learning, and in-person consulting services.

  • Identify emerging risks and trends and convert them into proactive guidance, tools, and consultation strategies.

  • Build a culture of professional growth, collaboration, and high performance across the Risk Management Team.

  • Support corporate initiatives including CRM (e.g., HubSpot) integration, service model enhancements, and new program development.

  • Establish standards for documentation, reporting, and service quality to ensure consistency and accountability.

Minimum Requirements:

  • Advanced clinical degree (RN, PA, NP, MD, DO, or equivalent), or significant, equivalent experience in clinical risk management.
  • Minimum 10+ years of progressive leadership experience in:
  • Clinical risk management
  • Patient safety
  • Healthcare quality
  • Or medical professional liability operations

Preferred:

  • Risk or patient safety professional certification:
    • ARM, CPHRM, CPPS, FASHRM, or equivalent
  • Experience working within:
    • A medical professional liability carrier, TPA, or healthcare captive
    • A large health system with mature risk management programs
  • Familiarity with claims analysis, underwriting considerations, and loss prevention strategies
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