Sr. Underwriting Tech

 

Role Overview:

The MICA Sr. Underwriting Tech applies strong analytical, technical, and interpersonal skills to support the underwriting of medical professional liability (MPL) risks. This role evaluates new business, renewals, and policy changes within established underwriting guidelines and authority levels, while providing critical decision support to underwriters. Responsibilities combine technical processing, customer and broker engagement, and risk assessment to ensure timely, accurate, and profitable outcomes. The Sr. Underwriting Tech also contributes to system testing, process improvement, and cross-functional projects.

Key Accountabilities:

Accountability:

Measured by:

Quality &Timeliness

Meets or exceeds department standards; manages multiple priorities effectively;  adapts to change; maintains current knowledge of policies and procedures.

Technical Skills

Proficiency in OnBase, Oasis, TIM, STAR, and Microsoft Office; learns new systems quickly; identifies and recommends process/system improvements.

Teamwork/Collaboration

Builds strong relationships with underwriters, teammates, , and business partners; shares resources and knowledge; willingly assists others.

Corporate &Department Goals

Actively participates in departmental initiatives and supports corporate objectives.

Responsibilities:

  • Demonstrates knowledge of the MICA MPL rating rules, policy forms, and guidelines.
  • Evaluate new and renewal business within delegated authority levels and underwriting guidelines.
  • Make effective underwriting decisions for solo physician practices, physician groups, and advanced health care professionals; refer accounts outside of authority levels to underwriters.
  • Partner with customers, brokers, and internal teams to obtain underwriting information and respond to coverage questions.
  • Maintain clear policy documentation to support recommendations and decisions.
  • Establish initial workflow for new business submissions, including database searches, account setup, and policy issuance documentation.
  • Provide premium quotations for underwriter review and revise as directed.
  • Process mid-term adjustments, endorsements, and renewals accurately and within service standards.
  • Conduct quality assurance reviews of transactions and documentation to ensure compliance with underwriting policies and regulatory requirements.
  • Serve as a subject matter expert in core systems:
    • OnBase: Manage workflows, index and maintain documents, research submissions.
    • Oasis: Verify information, process transactions, issue coverage documents.
    • TIM/STAR: Generate reports, manage data, analyze results.
  • Assist with testing system changes, upgrades, and enhancements; document findings and recommend improvements.
  • Identify process inefficiencies and collaborate with underwriting staff to design solutions.
  • Participate in professional development, including insurance coursework and industry certifications.
  • Work independently in a fast-paced environment while meeting service standards.
  • Ensure compliance with Cybersecurity requirements.
  • Support underwriters and underwriting management on project-based assignments.

Minimum Requirements:

  • 1-3 years of insurance experience preferred, ideally in underwriting or technical support.
  • Strong oral and written communication skills; high attention to detail and accuracy .
  • Analytical ability to interpret data, make sound decisions, and recommend solutions.
  • Self-motivated and able to manage multiple tasks within deadlines.
  • Proficiency with Microsoft Office and insurance-related automation, database, and document management systems.
  • Highly organized and disciplined; able to manage workload within established time parameters.
  • High School diploma or GED required; bachelor’s degree preferred.

Salary Range: $60,000–$70,000

  1. Back to Careers at MICA
  1. Submit Your Resume