Reporting a Claim

To report a claim, occurrence, or lawsuit, call the MICA Claim Department at 800.352.0402 or 602.956.5276. Policyholders can also report a claim to MICA 24/7 by logging in to their account via the website. Simply click "Report a Claim or Potential Claim" in the Quick Links menu. Reporting will only take a few minutes, and our MICA claim staff will follow up.

Policyholders should report any occurrence, claim, or lawsuit as soon possible. By reporting immediately, you may be able to recall crucial details. The first report of a claim must be made by telephone or by our online reporting tool.

Report a Cyber Attack or Data Breach:

  • Call 800-352-0402 or 602-956-5276 (Monday – Friday 8:30 a.m. – 5:00 p.m. MST)
  • For urgent matters that occur outside of regular business hours, contact Tokio Marine HCC’s breach support team by calling 888-627-8995. Please be prepared to identify yourself as a MICA policyholder and provide a declaration page or coverage form, if available.