What's New & Archive

AM Best Affirms MICA's A (Excellent) Rating

Mutual Insurance Company of Arizona (MICA) announced that AM Best has once again affirmed its Financial Strength Rating (FSR) of A (Excellent) with a stable outlook. AM Best also affirmed the FSR rating of the MICA Risk Retention Group, Inc. as A (Excellent), also with a stable outlook.

“As a mutual insurance company, MICA is committed to providing value to our owners,” said MICA CEO James Carland, MD. “In periods of change and uncertainty, our physicians, physician groups, and other insureds can remain confident in having a medical professional liability insurer with MICA’s financial strength, resources, and mission-driven focus.”

Click here to read the press release.

MICA Report Now Available Online

The latest issue of the MICA Report is now available on the MICA website. Log in today to read about today's relevant topics.

Career Opportunities

Please see our Careers page for current employment opportunities with MICA.

Reporting a Claim

To report a claim, occurrence, or lawsuit, call the MICA Claim Department at 800.352.0402 or 602.956.5276. Policyholders can also report a claim to MICA 24/7 by logging in to their account via the website. Simply click "Report a Claim or Potential Claim" in the Quick Links menu. Reporting will only take a few minutes, and our MICA claim staff will follow up.

Policyholders should report any occurrence, claim, or lawsuit as soon possible. By reporting immediately, you may be able to recall crucial details. The first report of a claim must be made by telephone or by our online reporting tool.

Free Risk Management Resources

MICA's Risk Management Services department can address members’ immediate medical professional liability questions and less urgent questions about daily operations. MICA members can call the Risk Management Hotline 800.705.0538 to schedule complimentary on-site or online education, professional liability risk assessments, and telephone or Zoom consultations. Risk management inquiries can also be emailed to rm_info@mica-insurance.com.

New Invoice and Payment Services Now Available

MICA is pleased to announce that we have launched our new invoicing and payment services powered by Invoice Cloud®. You can now access our new secured invoice and payment services by logging into My MICA. Once you have logged in, click on "View my Invoices or Pay my premium". Next, click on the button "Access Your Online Payment Options and Invoices".

From here, you'll be able to access our secured invoice and payment services powered by Invoice Cloud®. Use the navigation bar to browse the new features. You will be able to view your invoices, enroll in AutoPay, add/edit your preferred payment methods, make one-time payments, manage your Paperless preferences, and more.

If you have any issues with the login steps or have questions, please contact Customer Service at 602-808-2111.