What's New & Archive

Reporting a Claim

To report a claim, occurrence, or lawsuit, call the MICA Claim Department at 800-352-0402 or 602-956-5276. Policyholders can also report a claim to MICA 24/7 by logging in to their account via the website. Simply click "Report a Claim or Potential Claim" in the Quick Links menu. Reporting will only take a few minutes, and our MICA claim staff will follow up.

Policyholders should report any occurrence, claim, or lawsuit as soon possible. By reporting immediately, you may be able to recall crucial details. The first report of a claim must be made by telephone or by our online reporting tool.

Report a Cyber Attack or Data Breach:

  • Call 800-352-0402 or 602-956-5276 (Monday – Friday 8:30 a.m. – 5:00 p.m. MST)
  • For urgent matters that occur outside of regular business hours, contact Tokio Marine HCC’s breach support team by calling 888-627-8995. Please be prepared to identify yourself as a MICA policyholder and provide a declaration page or coverage form, if available.

Free Risk Management Resources

MICA's Risk Management Services department can address members’ immediate medical professional liability questions and less urgent questions about daily operations. MICA members can call the Risk Management Hotline 800.705.0538 to schedule complimentary on-site or online education, professional liability risk assessments, and telephone or Zoom consultations. Risk management inquiries can also be emailed to rm_info@mica-insurance.com.

MICA's Medical Liability Library

MICA's Medical Liability Library is a digital collection of articles and resources designed to help you protect your medical practice. Medical Liability Library will be updated regularly with new articles and industry updates relevant to running an independent medical practice.

Visit MICA’s Medical Liability Library

MICA Announces $17 Million Dividend

The Mutual Insurance Company of Arizona (MICA) announced today that its Board of Trustees has declared a policyholder dividend* of $17 million to be allocated among participating policyholders who are current MICA members as of December 31, 2021, to be distributed in February 2022.

Each member’s share of the 2021 dividend is calculated based on each member’s proportion of uninterrupted earned premium relative to the company’s total earned premium over the three-year period beginning January 1, 2019 and ending December 31, 2021.

For policyholders insured by MICA for the full three-year period, the dividend represents approximately 20% of their 2021 annual earned premium. The policyholder dividend is derived from a combination of favorable claims experience and strong investment performance.

Following the February 2022 dividend distribution, MICA will have returned $700 million in dividends to its policyholders since 1988, including $125 million in the last five years alone.

*The dividend declared for the 2021 policy year reflects the company’s financial performance. Past performance does not guarantee future dividends. This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of coverage, contact your insurance agent or MICA.

AM Best Affirms MICA's A (Excellent) Rating

Mutual Insurance Company of Arizona (MICA) announced that AM Best has once again affirmed its Financial Strength Rating (FSR) of A (Excellent) with a stable outlook. AM Best also affirmed the FSR rating of the MICA Risk Retention Group, Inc. as A (Excellent), also with a stable outlook.

“As a mutual insurance company, MICA is committed to providing value to our owners,” said MICA CEO James Carland, MD. “In periods of change and uncertainty, our physicians, physician groups, and other insureds can remain confident in having a medical professional liability insurer with MICA’s financial strength, resources, and mission-driven focus.”

Click here to read the press release.

Career Opportunities

Please see our Careers page for current employment opportunities with MICA.