Role Overview:

The Senior Legal Risk Management Consultant provides relevant professional liability risk management consultation and education to insureds and policyholders and their representatives to promote patient safety, reduce the potential for professional liability claims and lawsuits, and fortify the defense of claims and lawsuits should they arise. The Senior Legal Risk Management Consultant assists and supports the Underwriting Department with evaluating health care professional liability risk for prospective and existing insureds and recommends risk management services and products for risk mitigation and elimination. The Senior Legal Risk Management Consultant also assists and supports the Claims Department as directed by the Vice President, Claims and the Vice President, Risk Management.

Minimum Requirements:

• Bachelor of Science in Nursing preferred
• Juris Doctor from an accredited law school required
• Active and unecumbered license to practice law in at lease one state required
• Insurance defense, professional liability defense, or health care law experience of 5 or more years required
• Legal research and writing experience required
• Public speaking experience or experience presenting to judges or juries required

Role Overview:

The Claim Representative is responsible for investigating, managing, and evaluating minimal to high exposure claim and suit files in accordance with Claim Department Guidelines, to include identifying coverage issues, setting adequate reserves, assessing degree of liability, and determining case value. The Claim Representative brings cases to a satisfactory close, to include negotiating settlements. The Claim Representative works closely with the assigned supervisor.

Minimum Requirements:

• High School diploma or GED; Bachelor’s degree preferred
• Minimum of 3 years, progressively complex casualty/property claims experience
• Must demonstrate good judgment
• Excellent oral and written communication skills
• Well organized and detail oriented
• Must have a valid driver’s license, and must be able to meet MICA’s insurability requirements
• Field experience preferred
• 25% travel required



MICA
Human Resources
2602 E. Thomas Rd.
Phoenix, AZ 85016
Fax: (6025) 508-9487
E-mail: HR@mica-insurance.com
EOE

The Underwriter is responsible for evaluation of risks and acceptability of new applications, renewals and change requests in accordance with the current MICA underwriting standards and guidelines. This includes thorough analysis and documentation of medical professional liability exposures, policy coverage – prior and current, claim and loss history, training and experience to make effective and efficient decisions. This position must work effectively with all other departments to meet company goals. The Underwriter must be able to juggle multiple assignments and prioritize work, tasks and schedules. It is expected that the underwriter can and will handle a heavy workload with minimal supervision. This position is expected to have heavy interaction with policyholders and brokers.

MINIMUM REQUIREMENTS:

• Insurance experience of 3-5 years preferred.
• Strong communication skills – oral and written.
• Industry designation preferred (RPLU/CPCU/etc)
• Sound decision making skills.
• Attention to detail and accuracy.
• Self-motivated and able to manage work effectively with minimal supervision.
• Experience with automation systems including document/records management and workflow information systems.
• Highly organized, disciplined and able to handle large workload within established time frame parameters.
• Team player.
• Bachelor's degree preferred.

Role Overview:

The Assistant Manager, Marketing is responsible for the oversight of the Marketing Team. This individual will direct, supervise, and train the marketing staff, as well as oversee the marketing function including the development of new business through direct marketing and retention of existing direct accounts. This individual will also be responsible for relationships with appointed insurance agencies and providing solutions to assist them in retaining their existing book of business and assisting in growth opportunities.

The individual in this position will lead the development of the annual Marketing plan and collaborate with other departments to ensure its consistency with department and corporate objectives. The Marketing AM must possess the ability to influence outcomes through professional, tactful negotiation and persuasion, and demonstrate interpersonal communication skills and ability to interact with associates at all levels of responsibility. In addition, this individual will assist in the creation of promotional branding materials, selection and attendance at conference/medical association/specialty meetings, and the development of the annual budget for related activities.

Minimum Requirements:

• 5+ years in casualty insurance environment, preferably in the sales, marketing or underwriting functions within the medical professional liability industry
• 3-5 years supervisory experience with a proven track record to positively motivate and challenge employees
• Product knowledge within the professional liability arena, preferably for medical professional liability
• Experience working with both direct and broker distribution models
• Bachelor’s degree preferred in business, marketing or related field, or equivalent experience
• Insurance agents license in Arizona and expansion to other states as necessary

Role Overview:

The Team Support Technician will provide document-processing services to the Claim Department by processing all applicable work types using appropriate software. Completed work product will then be printed, mailed, and transferred electronically and/or noted in claims database. The Team Support Technician will be responsible for maintaining and documenting all team support job duties and procedures. The Team Support Technician will respond to questions and concerns, both internally and externally.

Minimum Requirements:

• Accurately transcribe a wide variety of applicable work requests which include such items as dictated materials and referenced templates and/or forms.
• Strong proof-reading skills.
• Complete work product by printing, mailing and electronically transferring and/or noting documents in claims database or other applicable software applications according to established guidelines.
• Responsible for overseeing and/or completing time sensitive reporting requirements, i.e. databank reports, board reports, reinsurance reports, etc.