Careers

MICA features a challenging and professional work environment characterized by open communication, business casual working attire and flexible work schedules. We always welcome inquiries regarding employment opportunities with the company.

We offer a competitive compensation package and a comprehensive benefits program that supplements our pro-active employee focus. We also support professional growth opportunities to ensure employees are equipped with the knowledge, skills and abilities to provide exemplary client service.

Positions Currently Available:

Senior Risk Management Consultant

The Sr. Risk Management Consultant provides knowledgeable and experienced professional consultation and education to our insured clients in implementing and maintaining a comprehensive risk management program. The primary consulting goal will be the prevention and/or control of professional liability risks and promotion of proactive risk reduction strategies. The Sr. Risk Management Consultant is able to speak at local client facilities and regularly write/develop risk management and patient safety materials.

The Sr. Risk Management Consultant is responsible for various duties associated with reducing claim frequency and severity through modification of the behaviors and practices of the insureds and their respective employees. Insureds include physicians and other health care related entities in MICA’s service area. The Sr. Risk Management Consultant will also provide risk analysis to assist the Underwriters in evaluating risk for prospective and existing accounts. Additionally, the Sr. Risk Management Consultant will serve as project leader as assigned.

  • Baccalaureate in Nursing with three years’ experience in healthcare risk management including hospital setting or professional liability carrier.
  • Current knowledge of healthcare industry and applicable rules and regulations.
  • Excellent interpersonal communication skills.
  • Excellent conflict-resolution skills.
  • Excellent presentation skills and experience in speaking to health care audiences.

MICA
Human Resources
2602 E. Thomas Rd.
Phoenix, AZ 85016
Fax: (6025) 508-9487
E-mail: HR@mica-insurance.com
EOE

Business Systems Analyst III

Role Overview:

Reviews, analyzes, and documents business systems and user needs. Formulates systems to parallel overall business strategies. Provides end-user support, performs QA testing, and maintains scope of developed reports and software systems. May lead and direct the work of others.


Minimum Requirements:

  • College degree preferred, or equivalent experience
  • Minimum 4-6 years experience in analysis documentation of business requirements and system design
  • Experience with Windows-based versions of Microsoft (MS) Word, Excel and Access
  • Excellent interpersonal and communication (verbal & written) skills- ability to interact with all levels
  • Aptitude for object-oriented concepts and relational databases
  • Knowledge of related commonly-used business concepts, practices, and procedures
  • Ability to manage projects and multiple priorities when necessary
  • Strong organizational skills

    MICA
    Human Resources
    2602 E. Thomas Rd.
    Phoenix, AZ 85016
    Fax: (6025) 508-9487
    E-mail: HR@mica-insurance.com
    EOE

Vice President, Risk Management Services

Mutual Insurance Co. of Arizona (MICA), Arizona’s leading medical malpractice insurer for over 40 years and rated “Excellent” by A. M. Best, is seeking candidates for the Vice President of Risk Management Services.

Responsibilities are:

  • Overall operation of the department
  • Reduction or mitigation of claims through modification of insured behavior and practice
  • Participating with senior management team in leading the organization to ensure achievement of strategic goals
  • Ensuring that all risk management products and services are delivered in a timely manner and in accordance with the strategic goals

Minimum Requirements:

  • Bachelor's degree required
  • Ten years experience in medical professional liability insurance risk management with eight years in management; or Master's degree with eight years experience in medical professional liability insurance risk management with six years in management
  • Professional medical liability experience required
  • Professional designation in risk management or patient safety preferred
  • Knowledge of legal, healthcare & insurance environments
  • Insurance product knowledge
  • Effective communication with all levels - written and verbal

MICA
Human Resources
2602 E. Thomas Rd.
Phoenix, AZ 85016
Fax: (6025) 508-9487
E-mail: HR@mica-insurance.com
EOE

Team Support Technician

Role Overview:

The Team Support Technician will provide document-processing services to the Claim Department by processing all applicable work types using appropriate software. Completed work product will then be printed, mailed, and transferred electronically and/or noted in claims database. The Team Support Technician will be responsible for maintaining and documenting all team support job duties and procedures. The Team Support Technician will respond to questions and concerns, both internally and externally.


Minimum Requirements:

  • High School diploma or equivalency; AA or higher degree preferred.
  • Effective oral and written communication.
  • Minimum 3 years medical transcription experience and accurately type 60 wpm.
  • Attention to detail critical.

MICA
Human Resources
2602 E. Thomas Rd.
Phoenix, AZ 85016
Fax: (6025) 508-9487
E-mail: HR@mica-insurance.com
EOE


Employee Benefits Programs

  • Medical, Dental and Vision Insurance
  • Flexible Spending Accounts
  • Basic Employee Life Insurance - paid 100% by MICA
  • Optional Life Insurance
  • Personal Accident Insurance
  • Short- and Long-term Disability
  • Self directed 401(k) with generous company matching program
  • Defined benefit retirement plan
  • Paid vacations and holidays
  • Tuition Reimbursement for approved educational courses
  • Employee Assistance Program
  • Relocation Assistance for certain positions

Insurance coverage is offered for employees, family members and partners.

Bring your talents to MICA. We recognize that the best-qualified individuals, contributing their ideas and expertise, will enable us to continue our successful support of the healthcare community.

Disclaimer: The benefits identified herein and the eligibility of employees, family members, and partners are governed by the applicable plans. The company, in its sole discretion, and in accordance with applicable law, reserves the right to change and/or delete any or all of the above-listed benefits at any time.

NOTE to employment agencies and search firms: Please do not forward resumes to this web site. Your company's literature may be sent to MICA at the following address. MICA will not be responsible for any fees arising from the use of resumes received through this site.

Note to applicants and employment agencies: General letters of intent, without a detailed resume, will not be considered. MICA will also not consider unsolicited letters of intent with or without resumes.

MICA is an Equal Opportunity Employer.