The Sr. Risk Management Consultant provides knowledgeable and experienced professional consultation and education to our insured clients in implementing and maintaining a comprehensive risk management program. The primary consulting goal will be the prevention and/or control of professional liability risks and promotion of proactive risk reduction strategies. The Sr. Risk Management Consultant is able to speak at local client facilities and regularly write/develop risk management and patient safety materials.

The Sr. Risk Management Consultant is responsible for various duties associated with reducing claim frequency and severity through modification of the behaviors and practices of the insureds and their respective employees. Insureds include physicians and other health care related entities in MICA’s service area. The Sr. Risk Management Consultant will also provide risk analysis to assist the Underwriters in evaluating risk for prospective and existing accounts. Additionally, the Sr. Risk Management Consultant will serve as project leader as assigned.

• Baccalaureate in Nursing with three years’ experience in healthcare risk management including hospital setting or professional liability carrier.
• Current knowledge of healthcare industry and applicable rules and regulations.
• Excellent interpersonal communication skills.
• Excellent conflict-resolution skills.
• Excellent presentation skills and experience in speaking to health care audiences.

Role Overview:

Reviews, analyzes, and documents business systems and user needs. Formulates systems to parallel overall business strategies. Provides end-user support, performs QA testing, and maintains scope of developed reports and software systems. May lead and direct the work of others.

Minimum Requirements:

• College degree preferred, or equivalent experience
• Minimum 4-6 years experience in analysis documentation of business requirements and system design
• Experience with Windows-based versions of Microsoft (MS) Word, Excel and Access
• Excellent interpersonal and communication (verbal & written) skills- ability to interact with all levels
• Aptitude for object-oriented concepts and relational databases
• Knowledge of related commonly-used business concepts, practices, and procedures
• Ability to manage projects and multiple priorities when necessary
• Strong organizational skills
  MICA
  Human Resources
  2602 E. Thomas Rd.
  Phoenix, AZ 85016
  Fax: (6025) 508-9487
  E-mail: HR@mica-insurance.com
  EOE

Mutual Insurance Co. of Arizona (MICA), Arizona’s leading medical malpractice insurer for over 40 years and rated “Excellent” by A. M. Best, is seeking candidates for the Vice President of Risk Management Services.

Responsibilities are:

• Overall operation of the department
• Reduction or mitigation of claims through modification of insured behavior and practice
• Participating with senior management team in leading the organization to ensure achievement of strategic goals
• Ensuring that all risk management products and services are delivered in a timely manner and in accordance with the strategic goals

Minimum Requirements:

• Bachelor's degree required
• Ten years experience in medical professional liability insurance risk management with eight years in management; or Master's degree with eight years experience in medical professional liability insurance risk management with six years in management
• Professional medical liability experience required
• Professional designation in risk management or patient safety preferred
• Knowledge of legal, healthcare & insurance environments
• Insurance product knowledge
• Effective communication with all levels - written and verbal

Role Overview:

The Team Support Technician will provide document-processing services to the Claim Department by processing all applicable work types using appropriate software. Completed work product will then be printed, mailed, and transferred electronically and/or noted in claims database. The Team Support Technician will be responsible for maintaining and documenting all team support job duties and procedures. The Team Support Technician will respond to questions and concerns, both internally and externally.

Minimum Requirements:

• High School diploma or equivalency; AA or higher degree preferred.
• Effective oral and written communication.
• Minimum 3 years medical transcription experience and accurately type 60 wpm.
• Attention to detail critical.