Mutual Insurance Co. of Arizona (MICA), Arizona’s leading medical malpractice insurer for over 40 years and rated “Excellent” by A. M. Best, is seeking candidates for the Vice President of Risk Management Services.

Responsibilities are:

• Overall operation of the department
• Reduction or mitigation of claims through modification of insured behavior and practice
• Participating with senior management team in leading the organization to ensure achievement of strategic goals
• Ensuring that all risk management products and services are delivered in a timely manner and in accordance with the strategic goals

Minimum Qualifications:

• Bachelor's degree required
• Ten years experience in medical professional liability insurance risk management with eight years in management; or Master's degree with eight years experience in medical professional liability insurance risk management with six years in management
• Professional medical liability experience required
• Professional designation in risk management or patient safety preferred
• Knowledge of legal, healthcare & insurance environments
• Insurance product knowledge
• Effective communication with all levels - written and verbal

The Team Support Technician will provide document-processing services to the Claim Department by processing all applicable work types using appropriate software. Completed work product will then be printed, mailed, and transferred electronically and/or noted in claims database. The Team Support Technician will be responsible for maintaining and documenting all team support job duties and procedures. The Team Support Technician will respond to questions and concerns, both internally and externally.

Minimum Requirements

• High School diploma or equivalency; AA or higher degree preferred.
• Effective oral and written communication.
• Minimum 3 years medical transcription experience and accurately type 60 wpm.
• Attention to detail critical.

Improves business processes and supports critical business strategies by managing the development, implementation, and maintenance of business applications systems. Responsible for project planning and supervision of the Project Leaders, Business Systems Analyst and Developers/Programmers. Frequently required to provide Senior Level Business Analyst skills for new development, software enhancements, troubleshooting system problems and selection of software packages. Familiar with a variety of the IT concepts, practices, and procedures. Evaluates/recommends new products/solutions to better support the business needs of the company. Relies on extensive experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

Minimum Requirements:

• 5-8 years of Supervisory experience managing IT personnel
• Hands on experience with flowcharting tools and MS project management software
• Demonstrated proficiency managing complex projects using effective time management skills
• Strong organizational skills
• 5–8 years of experience with analysis and documentation of business requirements and system design

If you meet these qualifications, please email your resume to HR@mica-insurance.com, or mail your resume to MICA HR, 2602 E. Thomas Rd, Phoenix, AZ 85016. Thank you for your interest in a career with MICA.